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Care & Nursing Home Investigations

We all know and understand that in entrusting the care of an elderly relative or loved one to a nursing or care home we are placing a bond of trust with them, that they will respect and care for that person in the way that we would like to ourselves. If you find yourself in a position where you are questioning the level of care being given it can cause understandable stress, worry and upset.


We are committed to listening and giving guidance and advice to all the people who contact us, as well as acting on behalf of those who do become the client of one of our Private Investigators. This is so much the case that we often help the people who contact us to find solutions without them even having to engage our services. This is why clients and non-clients alike recommend us on a regular basis to friends and contacts who they think may be in need of our services.

Are you worried about the care in your relative’s care home?

If you have a loved one in a care home and you suspect that the level of care isn’t as professional and caring as it should be you’ve no doubt asked around to put your mind at ease.

In the first instance you should always contact the care or nursing home concerned and make a formal complaint about the issue of concern, It is also beneficial to keep a written log of your concerns. The Care Quality Commission are the regulatory body who check whether hospitals, care homes and care services are meeting the national government standards and provide licenses to residential and nursing homes and may also be able to assist you.

We have experience of investigating a wide variety of organisations including nursing and care homes and following on from high profile cases in the media are receiving an increasing number of enquiries relating to this field. We are happy to offer a free consultation in order to listen to your concerns and to offer our advice and consideration on how best to proceed in investigating those concerns.


Our experienced team treat each and every enquiry and investigation we undertake with the utmost sensitivity and professionalism. We understand that many of our clients are contacting us at a time of stress and worry and aim to do our best to ease that burden.


It may be that you have specific concerns that you’re unable to prove at this stage or it may be that you just sense things aren’t right. Our care home investigation service can help if you:

  • Suspect abuse or neglect.

  • Are concerned about the standards of care generally.

  • Fear that health and safety regulations may be being breached.

Making sure your elderly parent or relative is being properly looked after is an important part of your responsibilities. If you suspect that things might be going wrong in a care home and you’ve done all you can to put it right, it may be time to consider setting the wheels in motion for your own care home investigation. If you’d like to discuss what this might involve, why not get in touch today for a completely no-obligation chat?

We’ll listen to your concerns and discuss the options for moving forward, leaving you to decide what’s best for you.

Are you worried about the care in your relative’s care home?

Barely a week goes by without a care home hitting the headlines. Care home staff being suspended and even arrested amidst allegations of bullying, abuse and neglect are becoming all too common, but you don’t have to accept a situation that you think mightn’t be right. It may well be that at the start, the care home in question appeared to be the right place, but as time has moved on, doubts have entered your head.

Like many things in life, your suspicions of wrong doings may have started with just a feeling that something isn’t right. As time moves on, it could be that you’ve seen more and more events or evidence that lead you to suspect that your elderly loved one may not in fact be well cared for. At this point, you owe it to yourself and to your relative to do what you can to establish the facts.


At the Private Detectives Corporation we work with a whole range of private clients who are seeking to find out the truth about what goes on in the care home when they’re not around. Why not get in touch today to discuss your fears? When we know your worries, we’ll be able to point you in the right direction to either establish the facts or to resolve the situation.

Caring operatives establish the care home facts

If you suspect wrongdoings in a care home, your first port of call should always be the management of the care home itself. Initial discussions, followed by a formal complaint if appropriate, are the most important early steps in making your concerns known. Discussing your worries with the independent regulator, The Care Quality Commission may also help get your voice heard. However, if you’ve exhausted all these possibilities and need to step up the ante, you’re in the right place.

Our highly experienced male and female investigators are recruited because they have caring and understanding personalities as well as being extremely skilled operatives. They’ll work with you to really understand what you suspect may be happening and will then formulate a plan of action to either prove or disprove your fears and suspicions. Working on a highly confidential basis and with discretion, they’ll get you the answers you need to help you formulate your plans for the way ahead.

If you’re worried that your elderly relative mightn’t be receiving the care they need and deserve in a care home, why not get in touch? You owe it to yourself and to your loved one to make sure you leave no stone unturned to establish that they are safe and being well cared for.

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