About this notice
Private Detectives Corporation is a trading style of Zookx Limited, company number 04788232. Zookx Limited is the controller responsible for personal information handled through this website and initial enquiries. Its registered office is 20 Sunningdale Close, Stanmore, England, HA7 3QL.
This notice describes information handled through the PDC website and how to contact PDC about privacy. For a question about your enquiry or an existing instruction, email info@pdc.org.uk or telephone 0800 043 6667. The published correspondence address, 43 Berkeley Square, Mayfair, London W1J 5AP, is separate from the registered office; arrange an appointment before visiting.
The website provides service information and free resources. It does not accept online enquiry submissions, receive uploaded documents or provide a client sign-in area. Use the contact arrangements agreed with your PDC investigator for an existing matter.
When you browse
This is a static website hosted with HostGator. Its page code does not include analytics or advertising scripts, set cookies or use browser storage. Images and other page assets are served with the website.
The hosting service may record technical access and security information, such as your IP address, the page requested, the request time and browser information. These records are separate from page-level analytics. Contact PDC if you need information about hosting logs, access to them or the retention arrangements that apply.
Contacting PDC
Telephone links open your device’s calling function. Email links open your chosen email application; the website itself does not send the message. Your telephone or email provider and PDC’s receiving systems handle those communications.
The optional WhatsApp link opens WhatsApp when you choose to follow it. The website does not load a WhatsApp widget or send your message; no message is sent automatically. WhatsApp handles the conversation under its own terms and privacy arrangements. Keep your first message brief and agree a suitable method before sharing sensitive documents.
An enquiry may include your contact details and the information you choose to provide. Start with a brief outline so PDC can understand and respond to your question. Do not include a passport, a full case file or unnecessary information about another person in your first message. Agree a suitable transfer method before sending sensitive documents.
Downloads and outside websites
The free checklists and templates can be downloaded without a client account. Information entered into your downloaded copy is not automatically sent to PDC. Keep completed copies somewhere appropriate for their sensitivity.
Links to Trustpilot, public records, associated websites and other resources open separate websites. Those services have their own privacy information and controls. PDC’s website does not load an embedded review widget or social-media player.
Enquiries and investigation records
Information needed for an investigation depends on the agreed instruction. Contact PDC for the information-handling arrangements relevant to your matter, including the purposes, applicable legal basis, recipients, service providers, retention criteria and any overseas handling.
This website does not provide private case storage. Agree who is authorised to receive updates and how reports or documents will be transferred. Include your matter reference, if available, when asking about a record, without attaching unnecessary personal information.
Your rights and questions
Depending on the circumstances, data protection rights can include access to your information, correction, deletion, restriction, objection and portability. Where processing relies on consent, that consent can be withdrawn. These rights have conditions and exceptions; a request must be considered on its facts.
Email info@pdc.org.uk to ask a privacy question, make a request or raise a concern. Explain what you need and how you would prefer to receive a response. You do not need to send identity documents with your first email. If further information is needed, agree the next step with PDC.
The Information Commissioner’s Office provides guidance about your rights and making a data protection complaint. Its guidance is linked below.