Information & reassurance

An informed relationship. From the start.

Understand how an instruction is approached, what to agree and where to find PDC’s policies.

The information behind the service

Clarity, at every stage.

Take time to explore the practical details before sharing information or commissioning work.

Clear information. Considered handling.

How this website handles browsing information, how to contact PDC privately and where to raise a question about your information.

Understand what the website uses

Understand this website’s browsing features, outside links and the controls available in your browser.

Using PDC’s website and resources

Understand the purpose of PDC’s free resources, use them responsibly and distinguish a first enquiry from an agreed investigation instruction.

Transparency and responsible working

Read PDC’s published statement for the financial year ending 30 November 2021 and contact PDC about supplier due diligence.

A clear route to raising a concern

How to explain a concern about a PDC service, request a review and keep a useful record of the issue and the response you need.

Discretion begins with the first conversation

Practical steps for discussing a sensitive matter, agreeing who receives updates and sharing documents through an appropriate channel.

Information that is easier to use

Get help using the PDC website, request a different way to communicate and report a page or feature that is difficult to access.

From your first question to a clear brief

Understand the steps from an initial conversation to an agreed scope, progress updates and a report that explains what was established.

Know what you are agreeing to

The questions to ask about investigation fees, staged work, expenses, payment arrangements and changes before authorising an instruction.

Check the details that matter

Find PDC’s published business information and ask for the documents relevant to your instruction or supplier onboarding.

Careful work starts with capable people

Learn about the skills relevant to investigation work and how to make a focused professional enquiry without sending confidential client material.

Support that respects your circumstances

Prepare for a useful conversation, agree sensible communication arrangements and stay involved in the decisions that shape your investigation.

Historical statement

The statement published by PDC for the financial year ending 30 November 2021, retained as a dated archive.

Talk to PDC

Tell us what you need to establish and what you have already tried. We can discuss a basic pointer or the scope of professional support.