Private Detective Frequently Asked Questions [FAQ]

Here are a some answers to regular questions we receive from prospective clients. If you have a question regards a specific service or problem, please take a look at out Private Detective Help Knowledgebase.

select a question... Is this confidential? will the person I am tracing know that I'm looking for them? is it legal? how long does it take? what are your payment terms and methods? what guarantee is there? How do you find people? What information do you need? How soon can you start? What area do you cover? What hours do you work? Will my partner will find out that I'm checking on them? I cant communicate normally, is this a problem? How do your details appear on my credit card statement?

In every case we undertake we will only give out information about you if we have a duty to do so by law. Otherwise you can be assured than any information you give us will be kept completely confidential.

We will not keep your information for any longer than is necessary and will take steps to ensure that it is kept up to date. You have a right under the Data Protection Act 1998 to ask what information we hold about you.

Your confidentiality is guaranteed to be our highest priority.

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Will the person i am tracing know that i am looking for them?

Nobody should ever be able tell that they are being investigated by our private detectives. Our services are completely private and confidential. read more about locating people...

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Is it legal?

Yes. Private Detective Corporation has access to tens of thousands of records, be they financial, property records, criminal records and more. None of the resources you will access through our service are illegal.

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How long does it take?

This really does depend on the service required. We always give a rough estimate of the timings involved during our initial consultation.

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What are your payment terms and methods?

We are happy to accept payments via Credit Card, Cheque, Bank Transfer, Paypal and other Online Payment methods.

As a matter of discretion all payments, whether Credit Card, Cheque, Bank Transfer or Online Payment, will be made payable to Zookx Limited - so our trading style of Private Detective Corporation will NOT appear on any statements. Please contact us for quotations regards our rates and costs - these very dependant on the case and its details so we are unable to supply prices online.

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What guarantee is there?

Our goal with each case is to meet and exceed our clients stated objectives through an accurate, professional, thorough and cost effective investigation.

We do our best to provide the highest quality investigative resources, however sometimes it may simply not be possible find the results that you are looking for.

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How do you find people?

In addition to using the regular data base services available to most private investigators and information providers we have developed our own proprietary databases and sources.

We also, whenever possible, attempt to contact associates, friends, neighbors, employers, creditors and others that may have knowledge of the subject.

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What information do you need?

This depends on the service that is required.

For example, if we were being asked to locate a missing person we would like to know any or all of the following:
Full name
Last known address
National Insurance number
Date of birth
The names of relatives, previous employers and friends
Drivers license number.

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How soon can you start?

We endeavor to start work on your case soon as you contact us and we have received your instructions, whether verbal or in writing.

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What areas do you cover?

We primarily operate a nationwide service all across the UK.

However we also have an extensive network of agents located internationally - allowing the Private Detective Corporation to work anywhere in the world.

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What hours do you work?

Our office typically operates a five day, 9-5.30, week. However the nature of our business often leads us to work whatever hours are required by the task in hand.

You can contact us via e-mail 24 hours a day or, if you feel the need to call us outside office hours, on 07976 444 444

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Will my partner will find out that I'm checking on them?

Nobody should ever be able tell that they are being investigated. Its our business to provide a service that is completely private and confidential.

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I can't communicate normally, is this a problem?

No, we can arrange to contact you via e-mail or text message. If you can only speak to us at a specific time then please let us know or contact us via the call back form.

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How do your details appear on my credit card statement?

As a matter of discretion all payments, whether Credit Card, Cheque, Bank Transfer or Online Payment, will be made payable to Zookx Limited - so our trading style of Private Detective Corporation will NOT appear on any statements.

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